Providing Flags Since 1919 | Supporting Military Families - Right Price. Right Purpose.Our Flags Are Proudly Made in the U.S.A.
0 item(s) • Subtotal: $0.00View Basket

Help

  1. How do I place an order online?
  2. Is it safe to pay using my credit card online?
  3. When will my credit card be charged?
  4. What credit cards can I use?
  5. What other payment methods can I use?
  6. How can I order by mail, phone, or fax?
  7. Can I check the status of my order online?
  8. Will I be charged sales tax?
  9. Why do I need a password?
  10. When can I expect to receive my order?
  11. What carrier will deliver my package?
  12. Can I check the status of my shipment online?
  13. How much is shipping and handling?
  14. Can my order be shipped overnight?
  15. Is there a guarantee on my purchase?
  16. Can I exchange my purchase for something else?

2. How do I place an order online?

Top

3. Is it safe to pay using my credit card online?

Yes, this web site is secured. No unauthorized parties can view your credit card information nor will that information be available online.

Top

4. When will my credit card be charged?

Your credit card is charged when your order is processed. Your credit card is not charged for a backordered item until it has shipped.

Top

4. What credit cards can I use?

Visa, MasterCard, Discover, & American Express

Top

6. What other payment methods can I use?

Only credit card orders can be accepted online. To pay by check or money order, complete the order form [PDF] and mail it with your payment to:

AmericanLegionFlags.com
P.O. Box 36460
Indianapolis, IN 46236

Top

7. How can I order by mail, phone, or fax?

Mail

AmericanLegionFlags.com
P.O. Box 36460
Indianapolis, IN 46236

Phone

Call toll free (888) 453-4466 Monday-Friday 8 a.m.-5 p.m. ET (5 a.m.-2 p.m. PT.)

Fax

(317) 630-1381

Top

8. Can I check the status of my order online?

Top

9. Will I be charged sales tax?

Sales tax is added to orders from states where sales tax withholding prevails. Currently those states include California, District of Columbia, Idaho, Indiana, Maine, Massachusetts, Nebraska, and North Dakota.

Top

10. Why do I need a password?

A password can save you time when placing future orders. Order information (name, address, etc.) will be based on past orders unless you specify otherwise. You can also maintain an address book and access the status of your order or order history. Your credit card information is not available online.

Top

11. When can I expect to receive my order?

After your order is processed, in-stock items are normally shipped within 7-10 business days.

Top

12. What carrier will deliver my package?

Most packages are shipped by UPS Ground. On occasion, we ship lighter-weight packages by USPS.

Top

13. Can I check the status of my shipment online?

Top

14. How much is shipping and handling?

Packaging and shipping are non-refundable and charged per single shipping address. Shipping and handling fees are determined by the total price of your order:

Order Cost Shipping & Handling Cost
Up to $5.00 $2.95
$5.01 - $10.00 $3.95
$10.01 - $20.00 $5.95
$20.01 - $30.00 $7.95
$30.01 -$50.00 $8.95
$50.01 - $100.00 $9.95
$100.01 - $200.00 $15.95
$200.01- $300.00 $21.95
$300.01 - $400.00 $24.95
$400.01 - $500.00 $33.95
$500.01 & over $39.95

Top

15. Can my order be shipped overnight?

Yes, for an additional fee. Choose from:

Only in-stock products can be shipped Next Day, Second Day, or Third Day. Back-ordered and extended-delivery products are shipped via UPS Ground when they are available.

Top

16. Is there a guarantee on my purchase?

If you are not satisfied with your purchase, you can exchange any item or we will refund your money. Call toll-free (888) 453-4466 to receive a Return Merchandise Authorization (RMA) number and instructions for returning the merchandise. (Please do not return an item without an RMA number.) Note that any such claims must be made within 90 days of the invoice or shipment, whichever is later.

Please examine your merchandise immediately upon receipt. If your shipment has been damaged, please contact us at (888) 453-4466 or emblem@legion.org.

We are constantly upgrading our merchandise in an effort to give you a better quality item and more value for your money. We will, on occasion, make reasonable substitutions of equal or greater value without notice. Merchandise shipped may vary slightly in appearance from catalog and web site images. In all cases, if merchandise shipped to you is not satisfactory, please call us immediately at (888) 453-4466.

Top

17. Can I exchange my purchase for something else?

Yes, call toll-free (888) 453-4466 and tell us what you would like to exchange.

Top